satisfaction 100% Guaranteed
12 Month warranty on everything
0
You have no items in your shopping cart.

0

Welcome to Entertainment City!

×

Registration

Profile Informations

Login Datas

or login

First name is required!
Last name is required!
First name is not valid!
Last name is not valid!
This is not an email address!
Email address is required!
This email is already registered!
Password is required!
Enter a valid password!
Please enter 6 or more characters!
Please enter 16 or less characters!
Passwords are not same!
Terms and Conditions are required!
Email or Password is wrong!

Entertainment City Cancellation Policy

Cancellation Policy 


Entertainment City Electronics Trading LLC believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy

• Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• There is no cancellation of orders placed under the Same Day Delivery category.

• No cancellations are entertained for those products that the Entertainment City marketing team has obtained on special occasions like Eid, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

• In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products. For Games, DVDs, software products, the matter should be reported within 48 hours.

• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.